Kilim Blue

Returns

You may return your purchase within 3 days of receiving your order. To be eligible for a return, your item must be in the same condition as when you received it, unused, and in its original packaging. If 3 days have gone by since your purchase, unfortunately, we can't offer you a refund or exchange.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your return is approved, your refund will be processed, and a credit will be automatically applied to your credit card or original method of payment. Please allow a few days for the refund to appear in your account, as processing times may vary.

• Processing Time: Orders take 2-4 business days to process.
• Shipping Methods: We offer standard and express shipping options.
• Standard Shipping: 20-25 business days in Europe, 23-30 business days internationally.
• Express Shipping: 10-15 business days in Europe, 15-18 business days internationally.
• Shipping Rates: Rates vary by order size, weight, and shipping method. View during checkout.
• Order Tracking: Receive tracking information via email once your order ships.
• Shipping Destinations: We ship worldwide.