FAQ | Berber Designs

How do I place an order for a Moroccan carpet?

Visit our website, browse our collection, select your desired carpet, and follow the simple steps to make your purchase.

What are the shipping options and costs?

We offer various shipping options, and costs depend on your location and the size of the carpet. Details are available at checkout.

What is your return policy?

We have a flexible return policy. If you're not satisfied, contact us within 3 days, and we'll guide you through the return process. Exception: If a product is physically delivered by our team or picked up, no refund applies. Customer accepts the product after carefully reviewing it and assumes collection

Are the Moroccan carpets authentic and handmade?

Absolutely! Our Moroccan carpets are authentic and handwoven by skilled artisans in Morocco.

Can I request a custom order or specific design?

Yes! We offer customization options. Contact us to discuss specific designs or size requests.

What payment methods do you accept?

We accept major credit cards, Twint, PayPal, and other secure payment methods for your convenience.

What makes your Moroccan carpets unique?

Our carpets stand out due to their authentic craftsmanship, rich cultural heritage, and distinct designs.